Terms and Conditions

Last Updated: September 29, 2026

Welcome to Butterfly Collection!

These terms and conditions outline the rules and regulations for the use of Butterfly Collection's Website and services. By accessing this website or placing an order with us, you accept and agree to be bound by these terms and conditions. Do not continue to use Butterfly Collection if you do not agree to all of the terms and conditions stated on this page.

1. General Overview

• Butterfly Collection is your digital partner for daily fashion and style, providing the best apparel for women and kids across Bangladesh.

• By using our services and placing orders, you confirm that you are at least 18 years old or visiting with the consent of a parent or legal guardian.

2. Pricing and Product Information

• All prices listed on our website are in Bangladeshi Taka (BDT) and are subject to change without notice.

• We make every effort to display as accurately as possible the colors, features, and sizes of our apparel. However, we cannot guarantee that your device's display of any color will accurately reflect the actual color of the item.

3. Orders and Acceptance

• No advance payment is required to place a standard order with us. You can order with complete confidence using our Cash on Delivery (COD) facility.

• We reserve the right to refuse or cancel any order for reasons including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

4. Discounts and Offers

• Customers can avail a 5% special discount by making an advance payment via bKash.

• Promotional offers, discounts, and coupon codes are subject to specific terms and may be modified or withdrawn at any time without prior notice.

5. Shipping and Delivery

• We offer nationwide home delivery across Bangladesh through trusted delivery partners.

• Standard delivery takes approximately 3 to 5 business days from the date of order confirmation.

• Delivery times are estimates and may occasionally be delayed due to unavoidable circumstances, political unrest, or natural disasters.

6. Returns and Exchanges

• Please check your parcel in front of the delivery personnel.

• Returns or exchanges are only accepted in cases of manufacturer defects, wrong product size delivered, or damaged items, provided you notify us within 24 hours of receiving the product.

• Returned items must be unworn, unwashed, and in their original packaging with all tags attached.

7. Limitation of Liability

Butterfly Collection shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website services.

8. Changes to Terms and Conditions

We reserve the right to revise or modify these terms and conditions at any time. Changes will take effect immediately upon being posted on the website. Continued use of our site following any changes constitutes your acceptance of the new terms.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us directly through our official social media pages or contact channels.